Link Up By The St Lucian Hub Privacy Policy
Effective Date: September 26, 2023
Link Up By The St Lucian Hub (“we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share your personal information when you use our app, Link Up By The St Lucian Hub.
Personal Information We Collect
We collect the following personal information from you:
- Account Information: When you create an account with us, we collect your name, email address, and phone number.
- Payment Information: When you make a purchase through our app, we collect your payment information, such as your credit card number and billing address.
- Location Information: We collect your location information when you use our app to book a taxi or discover places.
- Social Media Profile Information: If you choose to connect with us through your social media account, we may collect your social media profile information, such as your name, profile picture, and friends list.
- Device Information: We collect information about your device, such as your IP address, device type, and operating system.
How We Use Your Personal Information
We use your personal information to:
- Provide you with the services you have requested, such as selling tickets, booking taxis, and discovering places.
- Process your payments.
- Communicate with you about your account and the services you have requested.
- Send you marketing messages, if you have opted in to receive them.
- Improve our app and services.
How We Share Your Personal Information
We may share your personal information with the following third parties:
- Service providers: We share your personal information with service providers who help us provide the services you have requested, such as taxi companies and ticket providers.
- Payment processors: We share your payment information with payment processors who process your payments.
- Advertising partners: We share your personal information with advertising partners who help us show you relevant ads.
- Law enforcement and other government agencies: We may share your personal information with law enforcement and other government agencies in response to a subpoena or other legal process.
Your Privacy Choices
You have the following choices about how we use and share your personal information:
- Marketing messages: You can opt out of receiving marketing messages from us by clicking the unsubscribe link in any marketing email you receive from us.
- Location information: You can disable location tracking in the settings of your device.
- Social media profile information: You can disconnect your social media account from our app at any time.
- Cookies: You can disable cookies in the settings of your browser.
Data Retention
We retain your personal information for as long as necessary to provide you with the services you have requested and to comply with our legal obligations.
Security
We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is perfect, and we cannot guarantee the complete security of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our app.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]
GDPR, CCPA, CPRA, and CalOPPA Compliance
This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA).
Under the GDPR, you have the right to:
- Access your personal information
- Rectify your personal information
- Erase your personal information
- Restrict the processing of your personal information
- Object to the processing of your personal information
- Port your personal information
Under the CCPA, you have the right to:
- Know what personal information we collect about you
- Request that we delete your personal information
- Opt out of the sale of your personal information
Under the CPRA, you have the right to:
- Correct your personal information
- Limit the use of your personal information
- Delete your personal information
Under CalOPPA, you have the right to:
- Know what personal information we collect about you
- Request that we delete your personal information
- Opt out of the sale of your personal information
To exercise any of these rights, please contact us at [email protected]
Additional Information for EU Users
If you are a resident of the European Union, you have the right to file a complaint with a supervisory authority if you believe that we have violated your privacy rights.